Shipping policy

Last updated: October 4, 2026

Zaeloria Brands LLC currently sells digital products delivered electronically. This policy explains how digital delivery works. Unless a product page expressly states otherwise, no physical product is shipped and no physical shipping fee applies.

1. Delivery method

After payment is successfully confirmed, digital access is provided by email, download link, customer account, or another electronic method identified during checkout. Delivery is sent to the email address or account information provided when the order is placed.

2. Delivery timing

Digital products are typically made available shortly after successful payment confirmation. In some cases, delivery may be delayed by payment review, email-provider delays, spam filtering, account verification, technical issues, network interruptions, or incorrect customer information.

3. If you do not receive your product

First check your spam, junk, promotions, and other filtered email folders and confirm that the email address entered at checkout is correct. If you still cannot locate your digital product, contact support@zaeloria-beauty.com with your order number. We will review the order and, where appropriate, resend access or provide a working replacement link.

4. Download-link availability

Download links or account access may be subject to technical or security limitations designed to prevent unauthorized distribution. If a valid link expires or fails, contact customer support and we will review your purchase and assist with restoring access where appropriate.

5. Customer responsibility

You are responsible for providing a valid email address and maintaining reasonable access to the device, software, internet connection, and file-reading applications necessary to receive and use the digital product.

6. Worldwide availability

Digital products may generally be purchased from locations where checkout and payment services are available, subject to applicable law, payment-provider restrictions, sanctions, local regulations, and any territorial limitations disclosed on the product page.

7. Physical shipping

We do not currently ship physical products under this digital-products policy. If we begin offering a physical product in the future, the applicable product page or separate shipping terms will explain physical processing times, shipping costs, carriers, and delivery estimates.

8. Delivery problems and refunds

If a verified delivery problem cannot reasonably be resolved, refund eligibility is handled under our Refund Policy. For assistance, contact support@zaeloria-beauty.com.